Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Great location
Clean and comfy rooms
Repetitive breakfast
Stairs to access the top floor room
7.4/10
Very good
Rooms
7.0
Location
7.9
Service
8.5
Dining
6.2
Guest reviews
7.4/10
based on 13 reviews
7.2
7.2/10based on 3608 reviews
Michael
United States,
April
2024
8.6/10
My stay at the hotel was lovely! The rooms were clean and comfy, and despite the stairs to access our room on the 5th floor, it was quiet and secluded. The staff were incredibly pleasant and even let us check into a clean room early at no extra cost. However, the breakfast was a bit lackluster and repetitive during our stay.
Rooms
9.0
I loved my room on the top floor. It was cozy and spotless.
Service
9.0
The staff were all so kind and helpful. I especially appreciated the elderly gentleman in the evening.
Location
10.0
The location was fantastic! It's just a short walk from the central station, making it easy to explore all the Munich attractions.
Dining
7.0
The breakfast offered a decent selection, but it could use a bit more variety to keep things interesting.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay
Great location
Repetitive breakfast
James
United States,
March
2024
7.0/10
The hotel is conveniently located close to the city center and the central train station, making it easy to explore the area on foot. The staff is very friendly and accommodating, ensuring a pleasant stay overall. However, the rooms were facing the road and in need of better cleaning, with small showers and lacking toiletries.
Rooms
5.0
The rooms, although advertised as three single beds, were facing the road and required better cleanliness. The shower was small, and there were no provided soap or shampoo.
Service
9.0
The staff at the hotel were very friendly and helpful, making our stay pleasant. They even allowed us to change to a cleaner room without extra charges.
Location
8.0
The hotel's location is great, being close to the city center and the main train station, offering easy access to shops and restaurants.
Dining
6.0
Unfortunately, dining options were limited as breakfast was not available at the hotel. It would have been convenient to have it on-site.
Facilities
7.0
The facilities at the hotel were average, lacking standout amenities. However, the staff's friendliness made up for this.
Paul
United Kingdom,
January
2024
6.8/10
The hotel offers spacious rooms that create a cozy home away from home atmosphere. It's perfect for accommodating up to four people. The reception staff, especially the older gentleman who checked me in, was incredibly helpful and the overall ambiance was nice and quiet.
Rooms
8.0
The rooms were spacious and had a good atmosphere, making me feel right at home. However, they were quite basic even though the beds were comfortable.
Service
9.0
The service was exceptional, with a gentleman at the reception being very patient and accommodating. The staff was pleasant and helpful throughout my stay.
Location
7.0
The location was excellent, close to the main area in Munich and not far from the central train station. However, there were a lot of beggars' gangs in the vicinity.
Dining
5.0
The dining experience was disappointing, with a lackluster and bland typical German breakfast that didn't vary much. It was not good value for money.
Facilities
6.0
The hotel lacked certain dining options and the breakfast was subpar. On the positive side, the staff was very accommodating and let us check into a clean room without an additional charge.
S.
United States,
December
2023
7.8/10
The hotel is ideally located in the heart of Munich, just a short walk from the main pedestrian streets and the central train station. The rooms are decent for the price but could have been better, especially since I expected a double room and got a twin instead. The service was a mix of very good and not so friendly, but they did go out of their way to accommodate my request for gluten-free bread. The dining options were outstanding, offering a variety of tasty selections. The location offers convenience being close to public transport, but the noise from the nearby train station can be bothersome at night.
Rooms
7.0
My room overlooked the quieter courtyard side, which was a plus for a more peaceful stay. The quality was okay considering the price, but it would have been better if it was a double as booked.
Service
7.0
The staff were very helpful in some instances like finding gluten-free bread, although not consistently friendly. They did offer us a complimentary breakfast for four, which was a nice touch.
Location
8.0
The hotel's location is truly amazing, right in the heart of Munich, just a short walk away from key attractions and with easy access to public transportation. However, the proximity to the train station means there can be considerable noise disturbance at night.
Dining
9.0
The dining experience was particularly outstanding with a great selection of food and drinks. I especially enjoyed the Sicilian pastry they offered without any extra charge.
Facilities
8.0
The hotel had nice dining facilities that served a fantastic array of food and drink options. Additionally, they offered tours and ticket assistance to make sightseeing easier.
central location
noisy nights
Tom
United Kingdom,
December
2023
6.8/10
The hotel is located in a convenient area near the train station with reasonable prices for the city center. Rooms are comfy and clean but show signs of wear, needing renovation. The service, especially from the night shift gentleman, was accommodating despite a bit of unfriendliness. Dining offers a good selection at a fair price.
Rooms
7.0
The rooms made a worn out impression but were comfy and clean.
Service
7.0
The service was a mix of kindness, with some staff being accommodating while others unfriendly.
Location
7.0
Dining
7.0
The dining experience offered a good selection but lacked variety and seemed repetitive.
Facilities
6.0
Facilities were sufficient but not exceptional.
convenient location
worn-out rooms
John
United Kingdom,
October
2023
7.0/10
The hotel offered a spacious triple room for a solo guest, even though it had a strong smell, possibly from smoke or old furniture. The lack of air conditioning and tired beds were noticeable drawbacks, but the room size was impressive.
Rooms
6.0
The room I stayed in was very big, as they provided a triple room for just me, but unfortunately, it had a strong smell, likely from smoke or old furniture.
Service
9.0
The service was helpful and friendly, with good knowledge of the area and provided maps, making my stay more convenient.
Location
8.0
The hotel's location was really good, being central and close to public transport, which was very convenient for exploring the city.
Dining
5.0
The dining options were fair, but it was recommended to avoid eating in the evening. There were limited choices available, especially regarding breakfast.
Facilities
7.0
The hotel had basic facilities, without air conditioning or many amenities, but the location compensated for this.
Bill
United Kingdom,
October
2023
8.2/10
The hotel had spacious rooms with a good atmosphere, making it feel like a home away from home. However, the lack of basic amenities like an iron and laundry bag was inconvenient, and relying on opening the window due to no AC was a minor drawback.
Rooms
8.0
The rooms were spacious and had a good atmosphere, felt like home away from home.
Service
9.0
The staff, especially a gentleman on reception, was lovely, helpful, and patient.
Location
9.0
The hotel is ideally situated between the main station and Marienplatz, offering great convenience for accessing the city center and transport links.
Dining
7.0
The breakfast offered the typical German fare, including hard-boiled eggs, bread, and cold cuts, providing a decent start to the day.
Facilities
8.0
The hotel has an elevator, adding convenience to the stay.
Christian
United States,
August
2023
5.8/10
I had a mixed experience at this hotel. The rooms were spacious but outdated, making it difficult to sleep due to the noise from the busy street. The service was friendly and welcoming, although there were some limitations like the lack of an extra pillow. The location was convenient, close to the city center and the main railway station but noisy due to outside disturbances. The dining options were simple and limited, with room for improvement.
Rooms
5.0
The rooms were spacious but outdated and in need of maintenance. The noise from the busy street made it difficult to sleep at night.
Service
7.0
The service was friendly and welcoming, with some limitations like the unavailability of an extra pillow.
Location
6.0
The location was convenient, close to the city center and the main railway station, but noisy due to outside disturbances.
Dining
5.0
The dining options were simple and limited, with room for improvement.
Facilities
6.0
The facilities were basic and could be improved, especially considering the price.
William
United States,
August
2023
7.8/10
I had a mixed experience at this hotel. The room, though facing an interior patio, was very spacious and clean for around $80 a night for two people. The service was top-notch, with the receptionist being friendly and accommodating. However, the location was quite noisy at night due to nearby bars and clubs, which affected my overall impression of the stay.
Rooms
8.0
The room was very large and clean for around $80/night for 2 people.
Service
9.0
The receptionist was friendly and very accommodating, letting us check into a clean room at no additional charge.
Location
7.0
The hotel's location was top-notch, near the main station and U-Bahn stations, but it was noisy at night due to nearby bars and clubs.
Dining
8.0
Unfortunately, dining was not available at the hotel, but the overall value for money was good.
Facilities
7.0
The facilities were decent and provided good value for money.
Leonard
United Kingdom,
June
2023
7.0/10
The hotel offers spacious and clean rooms with three single beds as advertised but noisy due to street-facing windows. The service is exceptionally helpful and friendly, located in a prime spot near old opera theater and good restaurants. However, the safety of the location felt suspect. The dining options are not available at the hotel, and the breakfast is not included. Overall, a good option for those looking for a convenient and budget-friendly stay.
Rooms
7.0
The rooms were large and clean with three single beds, but noise from the street was a downside.
Service
9.0
The staff was very courteous and friendly, making the stay enjoyable.
Location
8.0
The hotel is situated close to the city center and central train station, making it convenient for both leisure and work.
Dining
5.0
Dining options were not available at the hotel, which was a downside for guests.
Facilities
6.0
Limited onsite dining facilities and no breakfast provided.
Friendly staff
Street noise
Clark
United States,
May
2023
7.6/10
The hotel's rooms were clean and spacious; however, a bit noisy at night due to nearby bars. The service was exceptional, with friendly and helpful staff providing valuable tips. The location was very convenient, close to both the city center and train station. The dining experience was lacking, offering limited options for breakfast.
Rooms
7.0
The rooms, though clean, are a bit noisy at night due to bars nearby.
Service
9.0
The service was exceptional, with welcoming and friendly staff offering valuable tips.
Location
8.0
The location is very convenient, close to both the city center and train station.
Dining
6.0
The dining experience lacks variety, offering limited breakfast options.
Facilities
convenient location
noisy nights
Gillian
United Kingdom,
April
2023
8.0/10
The hotel offers a quiet and secluded stay despite being in the heart of the city. The rooms, although having a strong smell, provide tranquility on the top floor. The service is friendly and professional. The location is hard to beat, close to the central train station. Dining options are good but slightly expensive.
Rooms
7.0
My room, despite the smell, was quiet and secluded on the top floor.
Service
9.0
The service was friendly and professional.
Location
9.0
The hotel's location near the central train station is hard to beat.
Dining
7.0
The dining options were good but slightly pricey.
Facilities
8.0
The facilities were satisfactory for my stay.
Patrick
United Kingdom,
April
2023
6.8/10
The hotel had clean and comfortable rooms, but there was an unpleasant odor on the left side of the double bed. The service was super friendly and helpful, especially up to the 5th floor. The location, while great for accessing public transit and being close to downtown, lacked a lounge area for relaxation. The dining experience in the connected restaurant was lackluster and never varied much. Overall, it's a decent option for an overnight stay, but improvements are needed.
Rooms
7.0
The rooms were clean and comfortable, but there was an unpleasant odor near the left side of the double bed.
Service
9.0
The service was super friendly, especially up to the 5th floor.
Location
8.0
The location was great for accessing public transit and being near downtown, but lacked a lounge area for relaxation.
Dining
5.0
The dining experience in the connected restaurant was lackluster and didn't change much.
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